Privacy Policy

Service Clarification

Important Notice: PDFUBL is an independent service provider and is not affiliated with, endorsed by, or certified by OASIS. We provide third-party document conversion services while respecting OASIS's intellectual property rights and trademarks.

For more information about our relationship with OASIS and UBL, please see our Terms and Conditions.

Our Commitment to Your Privacy

At PDFUBL, we prioritize the security and privacy of your data. We maintain strict data protection standards and comply with global privacy regulations including GDPR.

1. Data Collection and Usage

1.1 Information We Collect

We collect only essential data needed to provide our services:

  • Email addresses (when voluntarily provided)
  • Usage data (for service improvement)
  • Document metadata (during conversion)
  • Technical data (for website functionality)

1.2 How We Use Your Data

Your data is used exclusively for:

  • Processing document conversions
  • Improving our services
  • Communication (if you've opted in)
  • Technical support

2. Document Processing and Storage

Our document handling practices:

  • All documents are processed with bank-level encryption
  • Files are automatically deleted after conversion
  • No permanent storage of converted documents
  • Temporary processing only for conversion purposes

3. Data Security Measures

We implement robust security measures:

  • SSL/TLS encryption for all data transfers
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers with redundancy

4. Your Privacy Rights

Under GDPR and other privacy laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Withdraw consent at any time
  • Object to data processing
  • Request data portability

5. Cookies and Tracking

We use minimal cookies for essential functions:

  • Session cookies for website functionality
  • No third-party tracking cookies
  • No advertising cookies
  • Cookie preferences can be managed in your browser

6. Third-Party Services

We may use trusted third-party services for:

  • Payment processing (Stripe)
  • Email communication (SendGrid)
  • Analytics (privacy-focused alternatives)
  • Customer support tools

7. International Data Transfers

For users outside the European Union:

  • Data is processed in compliance with GDPR and local laws
  • All data is handled according to GDPR requirements
  • Standard contractual clauses are in place
  • Data transfer impact assessments are conducted

8. Data Breach Procedures

In the unlikely event of a data breach:

  • We will notify affected users within 72 hours
  • Relevant authorities will be informed
  • Immediate remedial action will be taken
  • Investigation and prevention measures will be implemented

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect or process data from children.

10. Changes to Privacy Policy

We may update this privacy policy to reflect:

  • Changes in our practices
  • New regulatory requirements
  • Service improvements
  • User feedback and concerns

11. Contact Information

For privacy-related inquiries:

  • Email: privacy@pdfubl.com
  • Response time: Within 48 hours
  • Data Protection Officer: Available for EU users

Last updated: April 28, 2025

For questions about this privacy policy, please contact our Data Protection Officer at dpo@pdfubl.com